Hodsons win best in Postcode Award for Customer Service

16 days ago
Hodsons win best in Postcode Award for Customer Service

The award has been achieved via customer
reviews submitted to the ESTAS review platform which is exclusively for real
estate professionals, the reviews have been completed at the end of the moving
experience. ESTAS monitors and verifies service ratings over a 12 month period giving
a highly accurate overview of the standard of service that’s been delivered to customers.

 

As
a Postcode winner Hodsons have
been shortlisted to win a prestigious county, regional or
national trophy at the famous ESTAS Awards which take place on 18th
October. The awards will be presented by the UK’s favourite property expert
Phil Spencer in front of 1,200 of the UK’s top property professionals.

 

Spencer said “The ESTAS Awards are based on real feedback, from real
clients experiencing real service so they provide genuine proof of the service
levels that an agent is delivering to clients. To win a Best in Postcode Award
is a great achievement and something every agency should be extremely proud of.
It’s a direct reflection of the amazing efforts of staff to deliver exceptional
service to clients in their local communities.”


Simon Brown, founder of ESTAS says “At ESTAS we’re
creating a community of estate and letting agents who all share a passion for
delivering great service to their clients and a belief that excellent service
should be the norm not the exception.

We
are very proud to be shortlisted. We take our levels of customer service very
seriously because we know clients have a choice.  Hopefully we can go one step further and win
at The ESTAS Awards in October.

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